Skip to content
Paperbeam
Start free
All integrations
Coming soonSupport

What customers told Zendesk, in one honest column.

Tickets, CSAT and escalations from Zendesk.

Join the waitlistSee an example paper
The Northwind LedgerOct 2, 2026
Customer health

Questions about Sync mappings fell 40% after the new setup guide

Leo Nakamura’s team closed 112 conversations this week. The most common topic is now SSO setup, which the next release addresses.

Source: Zendesk

Sample story. Northwind is fictional.

What we read

  • Support conversations and ratings
OAuth, read-only

Beats it covers

  • Support
  • Voice of the customer

Beats feed sections of your paper. You decide which sections run, in what order, and with what house rules.

What we never do

  • Write, edit or delete anything
  • Train models on your data
  • Keep raw content longer than your retention setting
  • Follow instructions found inside your data

Permissions, and why we ask

The exact scopes Paperbeam requests from Zendesk. Nothing more.

ScopeWhy we need it
readRead tickets, satisfaction ratings and organizations

Pairs well with

All integrations

Connect Zendesk tonight. Read about it tomorrow.

Connect a source in two minutes. Your first 10 editions are free.

Start free: 10 editions on usSee your paper